Student Counseling Center

The University of Texas at Tyler

The Student Counseling Center offers a variety of services to support the mental health and well-being of all UT Tyler Students.  


Hours of Operation: Monday-Friday: 8am-5pm

24/7 Crisis Line: 903.566.7254


The Student Counseling Center follows a collaborative stepped care model. This model provides a variety of options for students that allow them to step-up or step-down the intensity of support as needed.  All students start with a "Single Session" appointment. During the appointment, your counselor will work with you on a specific concern with a solution-focused approach. The counselor will then collaborate with you to determine your next step. Some students will only need one appointment, others may wish to schedule ongoing sessions. If you and your counselor decide that ongoing sessions are appropriate, your counselor will match you with one of the available counselors.  

Schedule a First Single Session Appointment through our online platform, by calling the main office number at 903.565.5746, or by walking in to UC 3170.


Students may also schedule telehealth appointments through our app- My Student Support Program (My SSP) 24 hours a day, 7 days a week. This app offers:

  • Real-time chat and phone support (no appointment needed)
  • Short-term scheduled support and counseling via phone or video with a dedicated professional counselor
  • Access to virtual fitness sessions, wellbeing assessments, articles, podcasts, and more.
  • Check it out
  • Students may also call My SSP at 1.800.834.1215


HEC Students

  • If you are taking classes at the Houston Engineering Center, you may also utilize Student Health and Counseling Services on the UT Health Science Center at Houston campus.
  • Appointments: 713.500.5171
  • 24/7 Crisis Line: 713.500.4688


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More Information

  • What to Do in a Crisis

    Students can call the 24/7 Crisis Line at 903.566.7254 or visit the Student Counseling Counseling Center during regular business hours. For non-counseling issues, call Campus Police: 903.566.7300.

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  • Andrews Center


    24/7 Crisis Line: 877.934.2131
    Office: 903.597.1351
    Andrews Center Tyler Clinic is located at 2323 West Front St (Hwy. 31) Tyler, TX 75702
    Contact Andrews Center